Order Status
Ordering is simple and easy. You can order 24/7 on our website at www.naomihome.com or by calling us at 954-519-2555, Monday-Friday, 9 AM-6 PM EST.
Order Confirmation
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Once your order is placed, we will automatically send you an email to confirm receipt of your order.
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Once your order has shipped, we will send you another email that includes your shipping information and any applicable tracking numbers provided by the shipping carrier. This will allow you to track your order as it is on the way to you.
Tracking Your Order
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We will send you an email confirmation once your order ships. This email will include your order number, items shipped, shipping address, etc.
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This email confirmation will also include your tracking information that you can use on the carrier’s website to track your order. You can also check your order by logging into your account at NaomiHome.com and checking your order status under "Order Details."
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Please note that most standard shipping carriers will sometimes leave your package with a neighbor, on a porch, or in a garage if you are not at home. If your tracking information shows your package as delivered, but you do not have it yet, please be sure to check with your neighbors to see if it was delivered to them.
Checking Your Order Status
You can check the status of your order 24/7 by logging into the My Account section of the Naomi Home website or by calling us at , Monday-Friday, 9 AM-6 PM EST.
Fast Service
We process orders the same day they are received and generally ship on the same or next business day. We currently do not offer express delivery. To ensure rapid processing of your order, be sure to complete all necessary information on the Order Form.
Easy Payment Terms
We accept VISA, MasterCard, American Express, Discover, PayPal, and Google Checkout. Please note that purchases from Naomi Home will be billed on your credit card statement under our parent company name, and the transaction may appear with the applicable payment processor's billing descriptor.
Do You Accept Insurance or Medicare?
Currently, we are unable to file insurance claims for you. However, you may be able to obtain reimbursement. We email an order receipt to every customer once an order is placed online. You can use this invoice to submit a claim to your insurance provider for reimbursement. We cannot guarantee reimbursement because coverage depends on your individual plan and provider.

