All Customer Reviews

Easy to assemble! Unfortunately mine was damaged during its delivery but I was able to assemble it, which was easy and the cushions are comfortable!

Probably the cheapest most uncomfortable couch ever built. The couch came with a broken arm rest. Most of the screws that hold the chaise lounge together were stripped, the back rests of the couch is constantly loose because the screws are stripped.They were nice enough to send me a replacement couch which also had a broken arm rest and the entire front of the couch was broken. So even between both couches, I dont have enough pieces to make one decent couch. Complete waste of money. So my advice, spend an extra few hundred bucks, and dont buy this cheap china crap

This review is more in regards to the lack of communication and shipping problems we experienced than for the actual sofa since we only ever received one half of a damaged sofa in the end. We never got shipping info and the first half of our order arrived 3 weeks later than the "expected" delivery date- so 5 wks of wait time. Huge tear in the box upon delivery, chaise cushions torn as well. Called and OJCommerce said the 2nd box should arrive in 2 days and to email them pics of damage so they could resend those pieces in the mean time. Done. No reply. 2nd box never arrives. Call again. They say 2nd box was also damaged and isnt getting delivered (I have no couch!!) and they refunded me so I can just dispose of 1st piece and find a new sofa and start the whole process over now! What?!?

I have only receive one box so one half of the sofa and I am still waiting for the other part to come.

Do yourself a favor and DONT BUY THIS COUCH. We have barely had the couch over a few months and it has already ripped along an entire seam just by regular use! We called customer service and they did nothing to fix this issue or help us. $500+ down the drain on a poorly made couch. Save your money and buy from a different company! One that actually has good quality products and stands by their items if there is any issue, unlike this one.

This sofa was perfect for our small space and storing all my kids toys. I was a bit disappointed in how hard it was but thought it will soften up with use. However, it seems like this one may be more decorational than practical. Its been about 2 or 3 months and the wood fram cracks when sitting on it. Im scared its gonna break soon and I will have to look for another sofa. You gotta slowly sit down because if you sit on it too hard or too fast, the cracks sound worse. Shame as I really liked this

I bought this item thinking it would be easy to assemble but its not. The ottoman part does not slide in and so now i have to keep it separate because i can not get it to slide down to the ground to fit. One of the arms do not go to the ground, and what the point of the legs if they do not slide down. So this was a waste of money. I should just gotten a regular sofa, but now im stuck with this and im very upset.?? I would not recommend this sofa at all. None of the parts fit snug like the picture. False advertisement!!!!

DO NOT ORDER FROM THIS STORE! They will take your money, and push your order back WEEK AFTER WEEK. I ordered this couch on July 23rd, and they told me it would be shipped out August 11th. Then they pushed it back to August 14th-16th. I called in today and now they are saying it wont ship out until September 29th!! That is RIDICULOUS! The money has already been taken from my account and I have to wait 2 months for my couch to ship?? More like two months for them to tell me that they wont be able to ship it out until December 2021. I AM FED UP. This is the WORST website to purchase any item on. DO NOT WASTE YOUR TIME OR MONEY!!!!!!

The furniture looks like the picture but is as comfortable as sitting on the cement.

Perfect for room

I was worried about ordering online. I received an email every time I wrote and it made me feel better about the purchase. The feel of the material is great and the modules are easy to put together. However, they did not send enough screws to get the feet on each section. Also, the front board for the pullout is not attached well and feels as if it will pull out any minute. So I have to go buy more screws to put on all the feet and I will have to find a way to pullout the sofa without breaking the front board off. Feels good when sitting or sleeping so for the low price it was not a bad purchase. Just wish it had been sturdy from the start.

We love our new sofa bed. Very happy with our purchase!!

Just what I was looking for, affordable couch that is perfect size for my living room. Armrest would have been easier to assemble if put on from top to bottom instead of lifting large section of couch to attach. Arrived damaged but customer service was great and remedied the problem without incident. Overall satisfied with couch

I had some problems but they figured out right away

I bought this for our spare room, to double as a sofa and sleeper when we have guests. It fits perfectly and is exactly as pictured. The sleeper piece is also very easy to pull out. There was a minor issue when it arrived, but OJ Commerce handled it swiftly and to my complete satisfaction. I will shop here again for sure!

Couch is uncomfortable and broke after sitting on it a handful of times.

Naomi Home Laura Reversible Sleeper Sectional Sofa Storage Chaise. VELVET, GRAY.

Look no further! This couch is so comfortable, easy to assemble, fits in our tiny townhouse, and has some wonderful additions. Weve had it for approximately 3 months, and we just always keep the extension out. We snuggle and watch movies all the time now. Perfect for a family!

The reversibility of the chaise makes it so nothing is permanently attached. Not the back & not the arm. This means it practically falls apart if one wants to scoot it a few inches one way or the other. Also, one of the backs came warped and does not fit straight into its grooves. I notice only the measurement of the chaise is listed, so you dont realise how shallow the normal seats are. The pull out function is really nice and works well enough, but I am concerned about persistently putting weight on the chairs if trying to use the rest of the sofa like the chaise. I am not sure how much weight the hollow space can take, or even what is recommended as a max weight for the unit itself. Is okay, especially for less that $500. Probably not a long-term primary family couch.

I wanted to love this with the hidden storage and the pullout cushion for sleeping. Itnos so hard and feels more like sitting on a rock. I am so disappointed and am already looking for another option

Comes in 2 boxes.As a senior youre gonna need help moving them. Came with 8 screws for mounting legs, 8 legs 2 screws each...dont work

I love the sofa. Easy assembly and very nice quality

I am well on my way to catching up on my movie wishlist after I got this convertible sofa. It is convenient to lean back for a few hours as we get through our watching and then I can quickly convert it to bed so we dont even have to make the long walk to the bedroom! I have the pillows and blankets required in the storage chaise and it simplifies it all. This convertible sofa is equally comfortable as a sofa and as a bed. The upholstery is soft, resilient and durable. It is easy to wipe off spills without leaving any stains.

It is a nice sleeper sofa. It was easy to assemble and it was not very heavy. We could easily carry it upstairs to my study with my husband. I had a very good communication with the company, got answers to my questions on time. My husband is worried about the quality of the couch. Overall I am a pleased customer.